1. Introduction

PaxNutri is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form
  • Book a consultation
  • Subscribe to our newsletter
  • Contact us via email or phone

This information may include your name, email address, phone number, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of visit

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Schedule and manage consultations
  • Send you information about our services
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and enhance security

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your consent when you voluntarily provide information
  • Contract performance when providing services to you
  • Legitimate interests in operating and improving our business
  • Legal obligations to which we are subject

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • With service providers who assist us in operating our business
  • To comply with legal obligations or respond to legal requests
  • To protect our rights, property, or safety

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Under UK data protection law, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure of your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

8. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

PaxNutri
12 Pilgrim Street
Newcastle NE1 6QG
United Kingdom
Phone: +44 191 632 7045
Email: [email protected]